Last updated: 4 October 2026
Sun Diagnostics (“we”, “us”, “our”) runs this website, sundiagnostics.co.in. This page explains what personal information we collect through the website, why we collect it, and the choices you have. It applies to the website only. Samples, test results and reports are handled under our laboratory records practice and medical confidentiality.
Who we are
Sun Diagnostics is a diagnostic centre and pathology lab in Seawoods, Navi Mumbai.
Address: Plot no. 21, near navratna hotel, Ashtagandha Society, Om Ganesh Society, Sector-48, Seawoods, Navi Mumbai, Maharashtra 400706
Phone: +91 95183 81830
Email: sundiagnostic9@gmail.com
Information we collect
Information you give us. When you fill in the appointment form on this website, we collect your name, mobile number, email address, your preferred date, the service you select and the message you write. If you call us or message us on WhatsApp, we receive your phone number and whatever you choose to tell us.
Health information. Your message may include details about your health or the test you need. Please share only what is needed to book your test. Please do not use the website form for emergencies.
Information collected automatically. Like most websites, our hosting and security systems record technical details such as your IP address, browser type, the pages you visit and the time of your visit. We use this to keep the website secure and working properly.
How we use your information
- To reply to your enquiry and book or confirm your test or home sample collection.
- To contact you about the booking or enquiry you made.
- To keep the website secure and to stop spam and misuse of the form.
- To understand how the website is used so we can improve it.
We do not sell your personal information. We do not use your enquiry details for advertising.
Consent
When you submit the form, call us or message us, you agree to us using the details you provide for the purposes listed above. You can withdraw your consent at any time by contacting us. Withdrawing consent does not affect anything we did before you withdrew it.
Who can see your information
Form submissions are stored on this website and are sent by email to Sun Diagnostics. They are seen only by the staff who handle bookings and enquiries.
We use service providers to run the website, such as our website hosting provider and our email provider. They process information on our behalf. We may also share information if the law requires us to.
Cookies and third-party services
This website uses cookies and similar technologies that are needed for the site to work and stay secure. Some features are provided by other companies, which may collect technical information such as your IP address when the feature loads:
- Google reCAPTCHA, to protect the appointment form from spam.
- Google Maps, to show our location.
- Google Fonts, to display text.
- Google Analytics and Google Tag Manager, which we may use to measure visits to the website.
- WhatsApp, if you choose to message us through the WhatsApp button.
You can block or delete cookies in your browser settings. Some parts of the website may not work as intended if you do.
How long we keep your information
We keep enquiry details for as long as we need them to respond to you and to keep a record of the enquiry. You can ask us to delete your enquiry details at any time, unless we are required by law to keep them.
How we protect your information
This website uses a secure (HTTPS) connection and security software. Access to form submissions is limited to people who need it. No website or email system can be guaranteed to be completely secure, so please avoid sending more personal detail than is needed.
Your rights
Under India’s Digital Personal Data Protection Act, 2023, you can ask us to:
- tell you what personal information we hold about you;
- correct or update your information;
- delete your information;
- stop using your information by withdrawing your consent;
- deal with a complaint about how your information has been handled.
To make a request or raise a concern, email sundiagnostic9@gmail.com or call +91 95183 81830. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
Children
If you are under 18, please ask a parent or guardian to contact us on your behalf.
Health information on this website
The articles and test pages on this website give general information. They are not a diagnosis and do not replace advice from your doctor. Please discuss your test results with a qualified doctor.
Changes to this policy
We may update this page from time to time. The date at the top shows when it was last changed.